Privacy Policy

1. Who We Are

web247 is a trading name of SHWeb Solutions, based in Kerala, India. Contact us at biz@web247.cc.

2. Data We Collect

• Name, email address and phone number.
• Billing details.
• Server and access logs.
• Content you host on our servers belongs to you. We do not access it except for support, security or legal reasons.

3. Why We Use It

• Providing and billing our services.
• Support.
• Security and abuse prevention.
• Meeting legal obligations.

4. Payments

Payments are processed by Razorpay, and by other payment gateways if we use them. We never store your card details.

5. Sharing

We share data only with service providers needed to run the service, such as our payment gateway and datacentre providers, or when the law requires it. We do not sell your data.

6. Cookies

We use only the cookies the website and client portal need to function.

7. Retention

We keep account data while your account is active. After termination it is deleted as described in section 12 of our Terms, except where the law requires us to keep it longer.

8. VPN

For the no-logging details of our VPN service, see section 9 of our Terms.

9. Your Rights

You can ask us for access to your data, or for it to be corrected or deleted, by writing to biz@web247.cc. We respond within 7 days.

10. Changes

The date at the top of this page shows when it was last updated. We will notify customers of any material changes.